Senior-only practitioners.
The person who scopes your engagement is the person who builds it. No offshore handoff. No three-juniors-and-a-PM. Engagement teams capped at five — and the partner is in the room.
Approach
Senior-only. Builder DNA. No handoff.
Six commitments that shape every engagement. One engagement arc from first inquiry to written handover. And the anti-patterns we name out loud— so they don’t show up uninvited later.
Six commitments
How we work in every engagement.
In your cloud, your codebase.
We work where you work. Your DevOps, security, and compliance teams see the work as it's built. No black-box sandboxes, no over-the-wall handoff, no surprise tooling.
Engineering-credible deliverables.
Every strategy artifact is one our engineering team would build from. Architecture diagrams that work. Estimates that hold. Risk registers that survive an audit committee.
Production is part of scope.
Build engagements deploy to production as part of the engagement — not as a separate Phase 2. The system is real, monitored, and owned at handover.
The buyer’s vocabulary.
Loss ratio, denials rate, MLR, MER, sell-through, RAF score, on-hand. We learn the industry before we sell into it. We never use generic strategy-deck language with operators.
Receipts, not claims.
We measure what we move. We publish what we measure. Every engagement ends with a written handover, runbooks an in-house team can pick up, and a quantified result.
Engagement arc
Inquiry to handover.
No SDR cadence. No marketing automation. The path from your first message to a written engagement charter is short and honest.
Inquiry to charter.
A senior partner replies within one business day. First call within the week. If there's a fit, we send a written engagement charter — scope, success criteria, team, timeline, cap.
Scope and access.
Kickoff with named stakeholders. Access to data, cloud, and codebase set up. Success-criterion ladder written and signed. Risks named out loud.
Build cadence.
Two-week sprints. Weekly demos. Senior practitioners shipping to your repo. A live dashboard tracking the success criteria. Surprises surfaced early, not buried.
Handover and runbooks.
Production deploy. Written runbooks, evaluation playbooks, on-call shadowing. A quantified before/after. If you want us in Run & Optimize, that's a new charter — not a renewal default.
What we won’t do
Anti-patterns we name out loud.
- We will not deliver a Jupyter notebook and call it a model.
- We will not deliver a Figma mock of a dashboard and call it a system.
- We will not staff a project with one senior and three juniors and call it senior-led.
- We will not write a roadmap whose first milestone is another strategy phase.
- Every Build engagement ships to production or we don’t take it.
Have an AI investment that’s stalled?
Most first conversations are 30 minutes with a senior partner. We'll tell you whether it's a fit, whether AI is the right answer, and what we'd build first.